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Privacy Policy for Cabswale App

Effective Date: 01/01/2024

  1. Introduction: Welcome to the Cabswale app. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our app. By accessing or using Cabswale, you agree to the terms outlined in this Privacy Policy.
  2. Information We Collect We collect the following types of information:
    • a. Personal Information: This includes your name, phone number, email address, driver’s license details, and any other information you provide during account registration.
    • b. Location Data: We collect your real-time location data to facilitate business exchanges between drivers, such as sharing rides or job opportunities.
    • c. Transaction Information: We collect details about transactions made through the app, including the type of service exchanged and the date and time of the transaction.
    • d. Device Information: We collect information about the device you use to access the app, such as your IP address, operating system, and device identifiers.
  3. How We Use Your Information We use your information for the following purposes:
    • a. To Operate and Maintain the App: We use your personal information to create and manage your account, facilitate business exchanges, and provide customer support.
    • b. To Improve Our Services: We use the information collected to understand how users interact with the app and to improve our features, services, and user experience.
    • c. To Communicate with You: We may use your contact information to send you updates, notifications, and marketing messages related to the Cabswale app. You can opt out of marketing communications at any time.
    • d. To Ensure Security and Compliance: We use your information to protect the security of our app, prevent fraud, and ensure compliance with legal obligations.
  4. Sharing Your Information We may share your information in the following circumstances:
    • a. With Other Users: Your location, name, and contact information may be shared with other drivers in connection with a business exchange.
    • b. With Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the app, processing payments, or providing customer support. These providers are required to protect your information and use it only for the purposes for which it was shared.
    • c. For Legal Reasons: We may disclose your information if required by law or in response to a legal process, such as a court order, or to protect the rights, property, or safety of Cabswale, our users, or the public.
  5. Data Security: We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  6. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
  7. Your Rights You have the following rights regarding your personal information:
    • a. Access and Correction: You can access and update your personal information through the app. If you believe any of your information is inaccurate, you can request corrections.
    • b. Deletion: You can request the deletion of your account and personal information by contacting us. However, we may retain certain information as required by law or for legitimate business purposes.
    • c. Objection and Restriction: You can object to the processing of your information or request that we restrict its processing under certain circumstances.
  8. Third-Party Links: The Cabswale app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
  9. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we will notify you of significant changes. Your continued use of the app after the changes are posted will constitute your acceptance of the revised Privacy Policy.
  10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
    Email: connect@cabswale.in
    Address: Sahita Cabswale Innovations Private Limited, LOWER GROUND FLOOR, SALCON RASVILAS, D-1, SAKET DISTRICT CENTER, SAKET, NEW DELHI - 110017
    Phone No.: 9403890306

By using Cabswale, you acknowledge that you have read, understood, and agree to these Terms of Service.